Slickwraps is not responsible for the image quality of custom orders. We provide a image qualityrating system within the customizer itself to avoid pixelation and image distortion. To avoid these issues, we suggest submitting an image that is 300dpi or higher, as well as submitting the image files in JPG, PNG or Vector file format.
For the best results, your uploaded images should be:
Phones: 1600 x 1200 @300 dpi
Tablets: 2400 x 1800 @300 dpi
Laptops: 4992 x 3328 @300 dpi
All custom orders are final, and as such are not eligible for any returns, refunds, or exchanges. Orders can only be cancelled if requested within 2 hours of the order being placed.